Privacy Policy
2. Data Processing for Contract Fulfillment and ContactData Processing for Contract FulfillmentContact
3. Data Processing for Shipping
4. Data Processing for Payment Processing
4.1 Data Processing for Transaction Processing
4.2 Data Processing for Fraud Prevention and Optimization of Our Payment Processes
5. Cookies and Other TechnologiesGeneral Information
6. Social MediaSocial Buttons from Facebook (by Meta), Instagram (by Meta)Our Online Presence on Facebook (by Meta), Instagram (by Meta), YouTube
7. Contact Options and Your Rights
7.1 Your Rights
7.2 Contact Options
The controller responsible for data processing is:
Luc Roy
Kieler Straße 84
24247 Mielkendorf
Email: wordware.info@gmail.com
Phone: 04347-713311
We appreciate your interest in our website. Protecting your privacy is very important to us. Below, we provide detailed information about how we handle your data.
1. Access Data and Hosting
You can visit our websites without providing any personal information. Each time a website is accessed, the web server automatically stores only a so-called server log file, which includes, for example, the name of the requested file, your IP address, the date and time of access, the amount of data transferred, and the requesting provider (access data), and records the access. This access data is evaluated exclusively for the purpose of ensuring the trouble-free operation of the website and improving our offering. This serves to safeguard our legitimate interests, which prevail in the context of a balancing of interests, in the correct presentation of our offering pursuant to Art. 6(1), sentence 1, lit. f GDPR. All access data is processed only for as long as necessary to achieve the processing purposes stated above.
2. Data Processing for Contract Fulfillment and Contact
Data Processing for Contract Fulfillment
We collect personal data when you voluntarily provide it to us as part of your order or when contacting us, for example via a contact form or email. Mandatory fields are marked as such because, in these cases, we require the data to process the contract or your inquiry, and without providing it you cannot complete the order or submit your inquiry. The data collected can be seen from the respective input forms.
We use the data you provide to process the contract and handle your inquiries, including inquiries relating to and the processing of any existing claims arising from warranty rights, service disruptions, withdrawal rights, and any statutory update obligations, pursuant to Art. 6(1), sentence 1, lit. b GDPR. Further information on the processing of your data, in particular its disclosure to our service providers for the purpose of order, payment, and shipping processing, can be found in the following sections of this Privacy Policy. After the contract has been fully processed, further processing of your data will be restricted and the data will be deleted after the expiry of any tax and commercial law retention periods pursuant to Art. 6(1), sentence 1, lit. c GDPR, unless you have expressly consented to further use of your data pursuant to Art. 6(1), sentence 1, lit. a GDPR, or unless we reserve the right to further use the data in a manner permitted by law and about which we inform you in this statement.
Contact
As part of customer communication, we collect personal data for the purpose of processing your inquiries pursuant to Art. 6(1), sentence 1, lit. b GDPR when you voluntarily provide it to us when contacting us, for example via a contact form, live chat tool, or email. Mandatory fields are marked as such because, in these cases, we require the data in order to process your inquiry. The data collected can be seen from the respective input forms. After your inquiry has been fully processed, your data will be deleted unless you have expressly consented to further use of your data pursuant to Art. 6(1), sentence 1, lit. a GDPR, or unless we reserve the right to further use the data in a manner permitted by law and about which we inform you in this statement.
3. Data Processing for Shipping
For the purpose of contract fulfillment pursuant to Art. 6(1), sentence 1, lit. b GDPR, we disclose your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of the goods ordered. If you have any questions about our service providers or the basis of our cooperation with them, please contact us using the contact option described in this Privacy Policy.
4. Data Processing for Payment Processing
When processing payments in our online shop, we work with the following partners: technical service providers, credit institutions, and payment service providers.
4.1 Data Processing for Transaction Processing
Depending on the selected payment method, we disclose the data required to process the payment transaction to our technical service providers, the commissioned credit institutions, or the selected payment service provider, insofar as this is necessary to process the payment. This serves to fulfill the contract pursuant to Art. 6(1), sentence 1, lit. b GDPR. In some cases, payment service providers collect the data required to process the payment themselves, for example on their own website or through technical integration into the ordering process. In this respect, the Privacy Policy of the respective payment service provider applies.
Depending on the selected payment method, data may be transferred to third countries outside the EU/EEA for which the European Commission has determined by decision that an adequate level of data protection exists. Where data is transferred to third countries outside the EU/EEA for which the European Commission has not adopted an adequacy decision, the cooperation is based on the European Commission's Standard Contractual Clauses.
If you have any questions about our payment processing partners or the basis of our cooperation with them, please contact us using the contact option specified in this Privacy Policy.
4.2 Data Processing for Fraud Prevention and Optimization of Our Payment Processes
Where applicable, we provide the aforementioned service providers with additional data, which they use together with the data required to process the payment for the purpose of fraud prevention and optimizing our payment processes, for example invoicing, processing disputed payments, and supporting accounting. Pursuant to Art. 6(1), sentence 1, lit. f GDPR, this serves to safeguard our legitimate interests, which prevail in the context of a balancing of interests, in protecting ourselves against fraud and in efficient payment management.
5. Cookies and Other Technologies
General Information
To make visits to our website attractive and to enable the use of certain functions, we use technologies on various pages, including so-called cookies. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted at the end of the browser session, i.e. when you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser on your next visit (persistent cookies). You can find the storage duration in the overview in your web browser's cookie settings.
Protection of Privacy on End Devices
When using our online offering, we use strictly necessary technologies in order to provide the digital service expressly requested. In this respect, storing information on your device or accessing information already stored on your device does not require consent.
For functions that are not strictly necessary, storing information on your device or accessing information already stored on your device requires your consent. Please note that if you do not provide consent, parts of the website may not be fully usable. Any consent you have given will remain valid until you adjust or reset the respective settings on your device.
Any Subsequent Data Processing Through Cookies and Other Technologies
We use technologies that are strictly necessary for the use of certain functions of our website. These technologies collect and process IP addresses, the time of the visit, device and browser information, as well as information about your use of our website. This serves to safeguard our legitimate interests, which prevail in the context of a balancing of interests, in the optimized presentation of our offering pursuant to Art. 6(1), sentence 1, lit. f GDPR.
Cookie Settings
You can find the cookie settings for your browser at the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™
If you have consented to the use of technologies pursuant to Art. 6(1), sentence 1, lit. a GDPR, you may withdraw your consent at any time by sending a message to the contact option described in the Privacy Policy.
6. Social Media
Social Buttons from Facebook (by Meta), Instagram (by Meta)
Our website uses social buttons from social networks. These are integrated into the website solely as HTML links, meaning that no connection to the servers of the respective provider is established when you access our website. If you click one of the buttons, the website of the respective social network opens in a new window of your browser. There you can, for example, use the Like or Share button.
Our Online Presence on Facebook (by Meta), Instagram (by Meta), YouTube
If you have given your consent pursuant to Art. 6(1), sentence 1, lit. a GDPR to the respective social media operator, your data will automatically be collected and stored for market research and advertising purposes when you visit our online presences on the aforementioned social media platforms. Usage profiles are created from this data using pseudonyms. These profiles may be used, for example, to place advertisements both within and outside the platforms that are presumed to correspond to your interests. Cookies are generally used for this purpose. Detailed information on the processing and use of data by the respective social media operator, as well as contact options, your rights in this regard, and settings options for protecting your privacy, can be found in the providers' privacy notices linked below. If you still require assistance in this regard, you may contact us.
Facebook (by Meta) is a service provided by Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland (“Meta Platforms Ireland”). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Facebook (by Meta) is generally transferred to and stored on a server operated by Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA. Data processing in connection with visits to a Facebook (by Meta) fan page is carried out on the basis of an agreement between joint controllers pursuant to Art. 26 GDPR. Further information regarding Insights data can be found here.
Our service providers are located and/or use servers in the following countries for which the European Commission has determined by decision that an adequate level of data protection exists: Brazil, USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina.
The adequacy decision for the USA serves as the basis for transfers to third countries insofar as the respective service provider is certified. Certification is in place.
Our service providers are located and/or use servers in the following countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Mexico.
For these countries, no adequacy decision by the European Commission exists. Our cooperation with them is based on the following safeguards: Standard Contractual Clauses of the European Commission.
Instagram (by Meta) is a service provided by Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland (“Meta Platforms Ireland”). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Instagram is generally transferred to and stored on a server operated by Meta Platforms, Inc., 1601 Willow Road, Menlo Park, CA 94025, USA. Data processing in connection with visits to an Instagram (by Meta) fan page is carried out on the basis of an agreement between joint controllers pursuant to Art. 26 GDPR. Further information regarding Insights data can be found here.
Our service providers are located and/or use servers in the following countries for which the European Commission has determined by decision that an adequate level of data protection exists: Brazil, USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina.
The adequacy decision for the USA serves as the basis for transfers to third countries insofar as the respective service provider is certified. Certification is in place.
Our service providers are located and/or use servers in the following countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Mexico.
For these countries, no adequacy decision by the European Commission exists. Our cooperation with them is based on the following safeguards: Standard Contractual Clauses of the European Commission.
YouTube is a service provided by Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information automatically collected by Google about your use of our online presence on YouTube is generally transferred to and stored on a server operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Our service providers are located and/or use servers in countries outside the EU and EEA for which the European Commission has determined by decision that an adequate level of data protection exists.
Our service providers are located and/or use servers in countries outside the EU and EEA for which no adequacy decision by the European Commission exists. Our cooperation with them is based on the European Commission's Standard Contractual Clauses.
7. Contact Options and Your Rights
7.1 Your Rights
As a data subject, you have the following rights:
- Pursuant to Art. 15 GDPR, the right to request information, to the extent specified therein, about your personal data processed by us;
- Pursuant to Art. 16 GDPR, the right to request without undue delay the correction of inaccurate personal data or completion of your personal data stored by us;
- Pursuant to Art. 17 GDPR, the right to request the deletion of your personal data stored by us, unless further processing is necessary:
for exercising the right of freedom of expression and information;
for compliance with a legal obligation;
for reasons of public interest; or
for the establishment, exercise, or defense of legal claims; - Pursuant to Art. 18 GDPR, the right to request restriction of the processing of your personal data where:
the accuracy of the data is contested by you;
the processing is unlawful, but you oppose its deletion;
we no longer need the data, but you require it for the establishment, exercise, or defense of legal claims; or
you have objected to processing pursuant to Art. 21 GDPR; - Pursuant to Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, commonly used, and machine-readable format, or to request that it be transmitted to another controller;
- Pursuant to Art. 77 GDPR, the right to lodge a complaint with a supervisory authority. As a rule, you may contact the supervisory authority at your usual place of residence or workplace, or at the location of our registered office.
Right to Object
Where we process personal data as explained above in order to safeguard our legitimate interests, which prevail in the context of a balancing of interests, you may object to such processing with effect for the future. If processing is carried out for direct marketing purposes, you may exercise this right at any time as described above. Where processing is carried out for other purposes, you only have a right to object if there are grounds relating to your particular situation.
After you exercise your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or unless the processing serves the establishment, exercise, or defense of legal claims.
This does not apply where processing is carried out for direct marketing purposes. In that case, we will no longer process your personal data for this purpose.
7.2 Contact Options
If you have any questions regarding the collection, processing, or use of your personal data, requests for information, correction, restriction, or deletion of data, withdrawal of consent previously granted, or objections to a particular use of data, please contact us directly using the contact details provided in our legal notice.